Shipping and Tracking
We are working with AusPost for all our deliveries, tracked shipping is provided for all orders. We provide FREE shipping for orders over $100 (excluding shipping). For orders under this amount the shipping fee is a flat rate of $7.95
*Shipping policy pricing excludes wholesale customers.
We have opened up International shipping for New Zealand, Unites States, Canada, United Kingdom & Ireland and we intend to expand shipping to other parts of the world in months to come.
All orders under AUD $200 a flat rate shipping fee of AUD $20 will apply and all orders above AUD $200 will be FREE.
We are working with AusPost for all our international deliveries as well and we are using the international standard service for our deliveries.
If your order contains a piece that is on pre-order at the time of your purchase, the order will be shipped once the pre-order piece is available in stock. You will be provided with an indicative time of availability with the pre-order.
In case you need the pieces in stock at the time of order to be dispatched before the pre-order piece is available kindly contact us at firstname.lastname@example.org. Additional shipping costs will apply.
Order processing times?
We aim to dispatch orders within 48 hours of receiving the order. There may be variations to this during sale and festive periods depending on volume.
Please note we ship orders on business days and weekend orders will be dispatched the following Monday.
Please be sure to double check you have entered the correct delivery address to avoid any delays.
Track Your Order
Once you receive your shipping confirmation email you can track your order by clicking the link in the email and watch your goodies come to you.Once your order has been shipped, Kute Cuddles can accept no responsibility for loss, delivery delay or any damage to your package. This can be a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight.